BOOKING HELP

WELCOME TO YOUR BOOKING HUB

Booking Hub

Once you’ve made a reservation, you’ll receive a confirmation email with a link to your personalised Booking Hub. To access it, simply verify your mobile number. From there, you can manage and enhance your booking experience with the following features.

Edit Your Booking

For Pre-Paid Bookings:
You can update your booking details, change the time, adjust the number of guests, or switch menu options via the booking hub. If you add more guests or select a higher-priced menu, any additional charges will be applied at checkout.

Need to reduce the number of guests or cancel? No problem, when you do, you’ll receive a voucher from us, valid for up to 4 months. If you cancel within 48 hours of your booking, you will receive a credit that must be applied on the date of the booking.

For A La Carte Bookings:
Easily change the time, number of guests, or menu via the booking hub. Note that cancellations can be made up to 24 hours prior to the booking time. If you cancel after the cancellation window, a per-person cancellation fee of $20 applies.

Invite Guests

Send personalised invitations by email or share a link! Your guests can RSVP, enter their details, and appear on your guest list. You’ll be notified whenever they respond.

Guests get limited access to the Booking Hub, where they can:

Edit their RSVP
View booking details
Message the venue

Message Us

Have a question or special request? Send us a message directly through the Booking Hub. Our team will reply promptly, and you’ll receive an SMS notification, no need to check the Hub repeatedly!